Management of the tour operator and travel agency activities

Modes of study / Info Pack

  • Full time/part time, for individuals who have "Bachelor"/"Master" Degree in Majors of professional field 3.9. Tourism - 2 semesters - Info Pack
  • Full time/part time, for individuals who have "Bachelor"/"Master" Degree in Majors of professional direction different from 3.9. Tourism  - 4 semesters - Info Pack
  • Full time/part time, for individuals who have "Professional Bachelor in ...." Degree in Majors of professional field 3.9. Tourism - 4 semesters - Info Pack

Accreditation

The accreditation of this program is until 2025 .

Education

The education is performed by Faculty of Economics.

Annotation

Requirements for the professional qualities and competences of the major graduates:

The Master degree programme is envisaged to upgrade both the theoretical knowledge and the practical skills thus giving the opportunity for  organizing one's own business within the tourism and/or of performing top managing functions. Due to this reason , the curriculum includes courses which form the knowledge basics connected with cooperation with European institutions, national and international tourism policy, low regulation in tourism and corporate behaviour.

Requirements to the training of the specialist:

The persons who are to complete the educational and qualification degree of  "master" in "Management of touroperator and touragent activity" shall be able to possess and exercise concrete skills in field of:

  • investment management in touroperator and touragent activities;
  • reengineering and strategic planning in tourism;
  • technology sisitems in tour operator activities;
  • projecting the tour operator and tour agent' product;
  • financial instruments in tinternational  torusim
  • tendencies in the development of the tourism business in particular sectoors of  international tourism  /European Union and world wide/;
  • low regulation in the field of tourism.

The master specialist has to:

  • know the the specifics of the management of  quality systems in tourism as well as all the criteria and indicators forquality and competetiveness  of tourism products and activities;
  • possess a high degree of autonomy  in taking managerial decisions in the field of tourism.

These implies focusing on the implementation of the theoretical knowledges in pratical, often simulated situations and in solving specific parctical cases. In regulation this process  a dialectical relationship between the second and third educational degree must be followed.

Knowledge and expereince should be applied integratedly in the analysis of:

  • the market of tourist service ;
  • the state and develepment of tourist resources in different geografical regions;
  • the regulations and their enforcement  in hotels, restaurants, tour operating and tour agency activities, advertising and other activities related to tourism.

The training course in the Master's program terminates with Master's thesis, the topic of which is consistent  with the individual interests of the students, given their future career.

After completing their studies at Master's degree in Management qualification of tour operator and travel agency business graduates have theoretical and practical skills and knowledge. They enable them to work in various capacities in the field of tourism, to manage different departments and sectors of tour operator and agency activities.

Graduates from the program in Tourism may exercise these professions and occupying the respective position according to the National Classification of Occupations, 2011:

- 1412/2003 Manager, cafeteria; - 1412/3004 Manager, shop / café; - 1412/3005 Manager, bar; - 1412/3006 Manager, restaurant; - 1412/3007 Manager, chair; - 1412/3008 Manager, preparation and delivery of food / catering /; - 1412/3009 Head, Department Restaurant; - A holder 1412/3011, restaurant; - 1431/3015 Manager, recreation; - 1431/3017 Manager, casino; - Manager 1431/3020, entertainment / amusement parks; - 1431/6021 Head, department of cultural activities; - 1431/6022 Head, recreation; - 1431/6023 Head, sports activities; - 1439/3001 Manager, restaurant service population; - 1439/3003 Manager, camping; - 1439/3004 Manager, travel agency; - 1439/3005 Manager, Service Bureau; - 1439/3006 Manager, hut; - 1411/3001 Head, Department Hotel; - 1411/3002 Manager, Hotel; - 1411/3003 Manager, motel; - 1412/3001 Manager, catering establishment; - 1439/6007 Head, department of tourism agencies; - 1439/3008 Head, contact center; - 1439/3009 Head, conference center; - 4224/2001 Receptionist, Hotel; - 4224/3002 Administrator hotel; - 1120/7014 Deputy Director venture; - 1439/3006 Manager, hut; - 1411/3001 Head, Department Hotel; - 1411/3002 Manager, Hotel; - 1411/3003 Manager, motel; - 1412/3001 Manager, catering establishment; - 1439/6007 Head, department of tourism agencies; - 1439/3008 Head, contact center; - 1439/3009 Head, conference center; - 4224/2001 Receptionist, Hotel; - 4224/3002 Administrator hotel; - 1120/7014 Vice Director, enterprise; - 1120/7015 Deputy Head, Cooperative; - 1120/7016 Vice-President, board / board of directors, company; - 1120/7017 Deputy CEO; - 1120/7018 Chairman, Management Board / Board of Directors / trading company; - 1120/7019 Chairman, Supervisory Board in a company; - 1120/7020 Member, Board of Directors; - 1120/7021 Member, Management Board; - 1120/7022 Procurator / commercial manager /; - 1120/7023 Manager; - 1213/5046 Project Manager.